Refund & Cancellation Policy

Cresviro | AI Automation & Revenue Recovery Solutions

Effective Date: October 18, 2026

At Cresviro, we provide customized AI automation, lead recovery, and business communication solutions. Because our services involve technical configuration, implementation, and ongoing service delivery, the following refund and cancellation terms apply.

1. Setup and Implementation Fees

Setup, onboarding, configuration, and implementation fees are non-refundable once work has begun.

If a customer cancels before work begins, Cresviro will review the request and refund any prepaid amounts for services not performed, less any lawful, disclosed, non-refundable charges.

2. Monthly Subscription Payments

Monthly subscription fees are billed according to the customer's selected service agreement.

Customers may cancel future recurring billing by providing notice before their next billing date, subject to any agreed minimum term or notice period.

Cancellation does not automatically entitle a customer to a refund for services already provided or the current billing period.

3. Custom Development and Integrations

Payments for completed custom development, integrations, automation workflows, and other delivered work are non-refundable, except where required by law or expressly agreed in writing.

4. Service Results

Cresviro does not guarantee specific lead volume, appointment bookings, sales, or revenue increases.

Business results depend on factors including customer demand, lead quality, response processes, market conditions, and client participation.

Dissatisfaction with business results alone does not establish eligibility for a refund.

5. Billing Errors and Service Issues

Customers should report billing errors, duplicate charges, or material service issues promptly.

Cresviro will review reported issues and provide corrections, refunds, or other remedies where appropriate under the service agreement and applicable law.

Nothing in this policy limits rights or remedies that cannot legally be waived.

6. Cancellation Requests

To request cancellation, contact:

Email: support@cresviro.com

Include your business name, account contact information, and the service you wish to cancel.

Cresviro will confirm the effective cancellation date and any remaining contractual obligations.

7. Policy Updates

Cresviro may update this policy from time to time. Changes will not retroactively override existing contractual rights.

Website: https://cresviro.com